Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
RETURN/REFUND POLICY
1) If you cancel your order, or request a refund within 48 hours of purchase you will receive a full refund. 2) If you cancel your order, or request a refund any time after 48 hours and 3 days after purchase you will be refunded 50% of the original purchase price. 3) If 4 or more days have elapsed since your purchase, I can’t offer you a refund or exchange.
There are certain situations where only partial refunds are granted: (if applicable) A) Any refund or order cancellation which is requested more than 3 days after purchase has already been sent to the printer, and can only be refunded at 50% of the original purchase purchase price. B) If a refund is requested, and the item(s) returned not in its original condition for reasons which are not due to my error, a refund of 30% is all that can be granted..
To complete your return, I need: 1) A receipt or proof of purchase. 2) The item returned in the original packaging. 3) The item must be in the same condition that you received it. Refunds (if applicable) Once your return is received and inspected. I will send you an email to notify you that I have received your returned item, and if your refund will be approved or rejected. If your refund is approved, a credit will automatically be applied to your credit card or original method of payment, within 6 business days. Late or missing refunds (if applicable) If you were sent an email indicating a refund was forthcoming but you haven’t received a refund after 1 week (7-days), first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact me at: info@damonpowell.com. Sale items (if applicable) Only regular priced items may be fully refunded. Sale items will be refunded at 1/2 (half) the sale amount.
Exchanges (if applicable) I only replace items if they are defective or damaged. Please send an email to: info@damonpowell.com and send your item to: 1468 MacArthur Blvd. Oakland, CA 94602. Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, I will send a refund to the gift giver and she/he will be notified about your return.
Return Shipping To return your product, you should mail your product to: 1468 MacArthur Blvd. Oakland, CA US 94602 You will be responsible for paying any shipping costs associated with returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.
For more informatrion, please see the "Returns/Refunds, Terms, & Privacy Policies" tab.
